Back To Basics: Why It’s Rude To Let Patients Leave Without Their Therapist “Waving Them Off…”
“Have a seat”… OR, how about… “Take a seat”… It’s a “throw-a-way” phrase that is likely being said to almost every patient as they arrive in the waiting area of almost every PT clinic today. *Except at mine*. How do we greet our guests? “Make yourself comfy!” The difference? Night and day. One is TRANSACTIONAL……
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